In recent years, WhatsApp has achieved incredible success as an instant messaging platform. The app is free, so there are no costs associated with accessing it. It allows them to communicate effectively with their customers, provides a new sales channel and enables them to provide better and more responsive customer support. WhatsApp Business has become a vital tool for SMEs and both online and bricks-and-mortar shops. If you’ve been wondering what WhatsApp Business is, how it works and whether there’s a web version to use on your PC or Mac, you’ve come to the right place. A comprehensive guide to WhatsApp Business: what it is and how it works
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